Terms and Conditions

1. Overview

These Terms and Conditions govern your access to and use of the Privacy Horizon Inc. website, platform, and services. By accessing our website or using any of our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not access or use our website or services. We recommend that you read these terms carefully before proceeding.

2. Introduction

Privacy Horizon Inc. (“PHI,” “we,” “us,” or “our”) is a Canadian company that provides privacy and security advisory, assessment, compliance, and training services. Our website and platform (PHI Navigator) serve as the primary channels through which we deliver information, tools, and services to our clients and the public. These terms, together with our Privacy Notice, form the complete agreement between you and Privacy Horizon Inc. regarding your use of our services.

3. Definitions

“Services” refers to all offerings provided by Privacy Horizon Inc., including free tools, paid advisory and assessment services, subscription plans, and any content or functionality available through our website and platform. “User” means any individual or organization that accesses our website, creates an account, or engages our services. “Platform” refers to the PHI Navigator application and associated tools. “Content” includes all text, data, reports, assessments, and materials generated through or made available on our platform.

4. Our Services

Privacy Horizon Inc. offers services across three tiers:

• Free tools — including the Privacy Breach Calculator, publicly accessible resources, and educational content
• Paid services — including privacy and security advisory, assessments (PIA, TRA, penetration testing), compliance programs, policy development, and training
• Subscription plans — including our Basic, MVP (Minimum Viable Privacy), and VPO (Virtual Privacy Office) plans, each with defined service levels and terms

Specific terms for individual services or subscription plans may be provided separately and will supplement these general terms.

5. Scope of Services

All services provided by Privacy Horizon Inc. are delivered “as is” and are intended for informational and advisory purposes. Our services do not constitute legal, accounting, or other professional advice. While we strive to provide accurate and up-to-date guidance, you should consult qualified legal or professional advisors for decisions that require formal professional opinions. We are not responsible for any actions taken or not taken based on information provided through our services.

6. Privacy Notice

Our Privacy Policy is incorporated into these Terms and Conditions by reference. By using our services, you acknowledge that you have read and understood our Privacy Notice and consent to the collection, use, and disclosure of your personal information as described therein.

7. Intellectual Property

All content, design, code, trademarks, and other intellectual property associated with our website and platform are owned by Privacy Horizon Inc. and are protected by Canadian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent. Reports, assessments, and other deliverables generated specifically for you through our paid services remain your property, though the underlying methodologies, templates, and frameworks remain the intellectual property of Privacy Horizon Inc.

8. Access and Restrictions

You may access and use our website and services for lawful purposes in accordance with these terms. You agree not to: use our services for any unlawful purpose or in violation of any applicable laws; attempt to gain unauthorized access to our systems, accounts, or data; interfere with or disrupt the operation of our website or platform; use automated tools to scrape, crawl, or extract data from our services without permission; or impersonate any person or entity, or misrepresent your affiliation with any person or entity.

9. Accounts

Certain services require you to create an account. You must be at least 18 years of age or the age of majority in your jurisdiction to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these terms or engaged in activity that is harmful to our services or other users.

10. Disclaimer of Warranties

Our website, platform, and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We do not guarantee that any specific compliance outcome will be achieved through the use of our services.

11. Limitation of Liability

To the maximum extent permitted by law, Privacy Horizon Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability for any claim arising out of or related to these terms or our services shall not exceed the total amount you have paid to Privacy Horizon Inc. in the twelve months preceding the claim. Any cause of action related to our services must be commenced within one year after the cause of action arises.

12. Indemnification

You agree to indemnify, defend, and hold harmless Privacy Horizon Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of our services, your violation of these terms, or your violation of any applicable law or the rights of any third party.

13. Dispute Resolution

Any disputes arising out of or related to these terms or our services shall be resolved through binding arbitration in accordance with the arbitration rules of the province of Ontario, Canada. The arbitration shall be conducted in Ontario, Canada, and the language of the arbitration shall be English. The arbitrator's decision shall be final and binding. You agree to waive any right to participate in a class action or class-wide arbitration. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

14. General

The relationship between you and Privacy Horizon Inc. is that of independent contractors. Nothing in these terms creates a partnership, joint venture, employment, or agency relationship. These terms are governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. These terms, together with our Privacy Notice and any supplementary service terms, constitute the entire agreement between you and Privacy Horizon Inc.

15. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make changes, we will update the effective date at the top of this page. Material changes will be communicated through a prominent notice on our website or by direct notification where appropriate. Your continued use of our website or services after such changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.